You never know certain services’ importance until it is too late.
One such service is the OnStar roadside assistance which most drivers learn to appreciate once they find themselves stranded on the road because of a flat tire.
Besides flat tires, OnStar roadside assistance can help you unlock doors, jump-starts, fuel delivery, winching and tows.
Here’s a detailed discussion of what OnStar roadside assistance can help you with.
About OnStar Roadside Assistance
If you are stranded on the roadside, this is most likely the service you need to get back on the road.
It is a program that allows you to connect to the most appropriate professional depending on your situation.
Its services usually revolve around minor repairs and car breakdowns.
The feature also comes in handy if your vehicle runs out of fuel or gas.
One must admit that these problems require an immediate solution.
You will need assistance to reach where the help is for the ones that can’t be resolved on the spot.
To get this assistance, you contact OnStar and connect with an advisor.
Upon listening to your problem, the advisor sends help your way.
OnStar Roadside Assistance Services
Expect OnStar roadside assistance to help you in the following ways;
- Battery jump-start:OnStar also offers car battery service if yours fails to start or breaks. Under these circumstances, you either get an emergency battery replacement or jump-started.
- Gas or fuel delivery:Upon running out of fuel or gas, it is impossible to move further. Fortunately, OnStar roadside assistance ensures you don’t get stranded regardless since it delivers the fuel you need to arrive at your nearest gas station.
- Lockout service
- Tire change:The hiss of a flat tire doesn’t have to bother you with OnStar roadside assistance services. You only have to inform an advisor once the tire goes flat or pops, and you get a change or inflation, depending on your situation.
- Towing:OnStar Road assistance advisors will tow your car whenever needed, regardless of the distance to your nearest service center. You can also choose whether it should be towed to your preferred mechanic, an auto repair shop approved by OnStar, or the nearest gas station.
- Transportationassistance if the issue leaves the driver or passengers stranded
- Winchingyour vehicle out if it is stuck and needs pulling
How Can You Get OnStar Roadside Assistance?
Having known the services that OnStar roadside assistance offers, it is equally important to know how you can get the help.
The method depends on your plan, and here are your options;
Did you know you don’t have to install your myGMC application on your phone to access it?
On the contrary, you can open it on your vehicle’s infotainment system.
Then, you can access it from that system whenever you need it by selecting the assistance you need.
If it is road assistance, go to the infotainment system, open the myGMC app, and choose the relevant help.
The same applies to other OnStar services, including turn-by-turn navigation and emergency services.
Your Vehicle’s Mobile Application
It applies to the GM vehicles that come with an inbuilt OnStar system.
The vehicles are Cadillac, Buick, and Cadillac, and the apps are myCadillac, myBuick, and myChevrolet, respectively.
You can also download myGMC app if your GMC vehicle’s model year is 2010 or newer.
Upon installing the mobile application compatible with your vehicle, use it whenever you need OnStar roadside assistance.
OnStar Guardian App
It applies to vehicles without respective mobile applications.
Download and install your OnStar Guardian App on your phone.
Whenever you need help on minor road issues, open the app and go to Roadside Assistance to access it.
Alternatively, press your vehicle’s blue OnStar button.
It connects you directly to an OnStar advisor who requires you to describe your problem.
Based on the description of your problem, the advisor will send you the appropriate help.
Which OnStar Plans Offer the Roadside Assistance Service?
OnStar has various plans, including those offering roadside assistance services.
Roadside assistance is available on the Safety & Security, Premium, and Essentials OnStar plans.
Alternatively, you can access this service via the OnStar Guardian app.
What Are the Benefits of OnStar Roadside Assistance?
If you have ever been stranded in the middle of the road for minor issues such as a flat tire, battery problems, car breakdown, and running out of gas, among other similar issues, you have an idea of how one needs urgent assistance at that point.
You can consider OnStar roadside assistance instead of relying on strangers given how people avoid helping stranded drivers and passengers since some con artists use this approach to lure innocent road users.
It won’t hesitate to come to your rescue if you are a member with an active plan.
One must admit that it delivers the assistance as soon as possible.
Most of the time, the professionals will resolve the issue on the spot, thus saving you time.
However, even when it is impossible to resolve the issue immediately, OnStar tows your car to a service center.
The bottom line is that you get the help you need to escape those frustrating situations.
Besides physical help, members also get financial assistance thanks to OnStar roadside assistance.
You don’t have to pay out of your pocket for the services or fuel because the subscription you pay facilitates the cost.
Road assistance services are also readily available regardless of the time and day, thus convenient.
That’s why every car owner should consider subscribing, especially those who use their vehicles daily.
You don’t want a flat tire to see you arrive late for a business meeting or at work.
Since such an emergency can also disrupt your business or leisure trips, it would be great to have a plan.
Who Does OnStar Roadside Assistance Cover?
There are various situations where OnStar Roadside Assistance can cover you, and they are as follows;
- A driver driving his car
- A driver driving a car that belongs to someone else
- Passengers in cars experiencing the services the OnStar Roadside Assistance offers